Answers to the questions we hear most often. Can't find what you're looking for? Contact us — we're happy to help.
Are your perfumes 100% authentic?
Yes — absolutely. Everyspray sells only 100% authentic designer and niche fragrances, sourced directly from trusted, verified industry channels. Every bottle undergoes a rigorous verification process before it reaches you. No imitations, no compromises.
Are the perfumes new and sealed?
Yes. All fragrances are brand new, unused, and delivered in their original packaging.
How long does delivery take?
Orders are processed within 1–2 business days and delivered within the UAE in 1–3 business days after dispatch. You'll receive tracking details by email as soon as your order ships. See our Shipping Policy for details.
Can I return or exchange a perfume?
Unopened items in their original sealed packaging can be returned or exchanged within 7 days of delivery. For hygiene reasons, opened perfumes cannot be returned. Full details are in our Returns & Exchange Policy.
What if my order arrives damaged?
Contact us within 48 hours of delivery with photos of the item and packaging, and we'll arrange a replacement or full refund at no cost to you.
Do you offer corporate or bulk orders?
We partner with select businesses for bespoke corporate needs such as executive gifting, event fragrances, and specialized sourcing. We do not operate as a bulk wholesaler — every partnership receives the same meticulous, personalized attention as our individual orders. Get in touch via our contact page.
Can you source a rare or discontinued fragrance for me?
Quite possibly. Our VIP concierge service specializes in hunting down discontinued treasures, limited editions, and exclusive niche extraits. Send us a request and we'll do our best.
How should I store my perfume?
Keep your fragrance in a cool, dry place away from direct sunlight and temperature swings. Properly stored, most perfumes stay beautiful for years.